Return Policy

We provide expert legal services tailored to your business needs. Our team is dedicated to assisting you with legal updates, compliance, and advisory services to ensure smooth operations.

1. No Refund After Activation

Once the software license is activated and login credentials are provided, subscription fees are non-refundable under all circumstances.

Last updated: November 18, 2025, 12:30 pm

2. Trial or Demo Option

Clients are encouraged to use the demo or trial version (if provided) before purchasing, as subscriptions cannot be reversed after activation.

Last updated: November 18, 2025, 12:30 pm

3. Non-Refundable Services

Setup fees, installation charges, customization costs, and device configurations are non-refundable.

Last updated: November 18, 2025, 12:30 pm

4. Technical Issues

If a technical error occurs from our side, Digital Kuppam will resolve it promptly, but this does not qualify for a refund.

Last updated: November 18, 2025, 12:31 pm

5. Client-Side Errors

Problems caused by incorrect usage, incompatible devices, network issues, or wrong data entry by the client are not eligible for refunds.

Last updated: November 18, 2025, 12:31 pm

6. Subscription Cancellation

Clients may cancel future renewals anytime, but the current active subscription period will not be refunded.

Last updated: November 18, 2025, 12:31 pm

7. Device Compatibility

Refunds will not be issued for devices purchased from third-party vendors if they fail to integrate with the software.

Last updated: November 18, 2025, 12:32 pm

8. Upgrade Plans

Payments made during plan upgrades or additional feature requests cannot be refunded once the upgrade is activated.

Last updated: November 18, 2025, 12:32 pm

9. Payment Disputes

Any payment-related dispute must be reported within 7 days, after which no refund review will be possible.

Last updated: November 18, 2025, 12:32 pm

10. Failed Transactions

If a payment fails but the amount is deducted, the refund will be handled by the payment gateway as per their policies.

Last updated: November 18, 2025, 12:33 pm

11. Change of Mind

Refunds will not be issued for reasons such as change of plan, change of decision, or discontinuation of use.

Last updated: November 18, 2025, 12:33 pm

12. Policy Amendments

Digital Kuppam may update or modify the Return Policy at any time, and clients will be informed of major changes.

Last updated: November 18, 2025, 12:33 pm